Shipping: Our intent is to ship all orders within 1 business day, but orders placed on Fridays and weekends may not be shipped until Monday.
Shipping Insurance: For loss or theft while in transit, you must buy the optional insurance. Without purchasing this insurance, in the event the package is lost or stolen, there will be a max claim paid of $ 100.oo per package. Keep in mind that we combine shipments, so up to 50 pounds of ammo, will be packed into a single package. In the event of a lost package or package that shows delivered that you have not received, you must report the loss immediately. Shipments damages must be reported to Still American by email in no more than 3 days, in order for us to file a loss claim for restitution.
Shipping Quotes: To get a shipping quote, add items to your cart to start the check out process. There will be a section in the first stage of check out, where you can get a shipping quote for your order.
Returns & Canceled Orders: All sales are final, we cannot take ammunition in return that has been in the hands of the public. Exceptions are made for defective merchandise only. In the event of you receiving product that is defective from the manufacturer, we will either have the return made to Still American for exchange or refund, your choice.
If a shipment is refused or canceled, the order is subject to up to a 20 % restocking fee. No refund of original shipping charges will be made on refused shipments or canceled orders that have been picked up by the shipping company. Return shipping costs are also the responsibility of the customer and if a package is refused, they are paid by Venue Trade and will be subtract from the refund.